Contact Information
📧 Email Support
For all enquiries, including order issues, returns, or general questions, email us at:
✉️ care@woolisi.com.au
We aim to respond within 1 business day (Monday to Friday).
📦 Order & Shipping Enquiries
If you’re contacting us about an order, please include:
- Your order number
- The email you used at checkout
- A brief description of your issue
🕐 Customer Support Hours
Monday – Friday
9:00 AM – 5:00 PM AEST
(Support is closed on weekends and public holidays)
📍 Business Address (if required for compliance or returns)
Woolisi
47 Hampton Circuit Yarralumla ACT 2600
Australia
Note: Please contact us before sending any returns.
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Still need help? Drop us a message — we’re always happy to assist.